SkyGrid

Help - Groups

From the start, SkyGrid has built products to connect people. About 9 out of 10 product features come directly from feedback we receive from people. We listen closely to all ideas that come in, and try to build what the most people want. You can send us an email at support@skygrid.com, or shoot us a quick note on Twitter or Facebook. We look forward to hearing what you have to say.

A Few Frequently Asked Questions

1. What is SkyGrid Groups?

SkyGrid Groups connects people with the music artists, brands, and public figures they are passionate about. Groups is a new Social Messaging platform, connecting conversations people are having all over the web - on Facebook, Twitter, YouTube, and hundreds of others - in one simple place.

2. Ok, so how does SkyGrid Groups work?

SkyGrid Groups makes its patented real-time web technology available to everyone. It's now easier than ever before for public figures to connect with their supporters all across the web. Verified music artists, brands, and public figures are creating Groups to create closer connections with their supporters. For example, music artists can connect to the fans attending a specific concert, brands can share a preview of upcoming products to their biggest supporters, and humanitarian causes can empower people to help their community with SkyGrid Groups. To get an idea of the types of groups people are most enthusiastic about, visit our community guidelines.

3. How can I be included in a Group?

You've found a Group that you absolutely should belong to, now what? On the upper right side of the page, you can click "Send Request" and type in your email address. If you've already saved your email address in settings, you won't need to type it in again.

4. What is a Verified Account?

SkyGrid Groups were built to connect real people with real audiences. A Verified Account is simply a way to know the group creator is the real person. A Verified checkmark next to the persons name shows you are indeed connecting to the real person.

5. Do I need a Facebook or Twitter account to be included in a Group?

Yes, and it's recommended that you have both! As SkyGrid Groups connects people with common interests, it also creates new connection for people on their favorite social services like Facebook and Twitter.

6. What does the name SkyGrid mean?

SkyGrid is the combination of the two words "Sky" and "Grid". The "Sky" represents a big, open space and is the place many people look to when they dream of big innovative things. A "Grid" is a simple way to help organize a lot of information (like city streets on a map, or lines of longitude and latitude on the globe). Joined together, SkyGrid is a simple way to organize a big, open space, to help people connect to the things they care about most.

7. Where can I go stay posted on new happenings at SkyGrid?

Stop by our team blog, follow us on Twitter or "Like" us on Facebook.